Manufacturer: Knight Models
Game markers made of Methacrylate for use in your Marvel Universe Miniatures Games.
Contains:
Delivery & Returns
We offer order weight delivery rates & Collection in store. You just make your order and there are just three rates for standard orders in UK and two rates for the rest of the World. There is just a single rate for card singles but is dependent on your location in the World. We endeavour to get your orders sent within 1 working day if the item is in stock. If an item is NOT in stock that you want we can order it for you. This is dependent on the Distributors and if the item is available through our sources. Estimated time for Items NOT in Stock and in stock with our distributors is 7-9 Days.
Orders made before 3:00pm will be packed and sent out the same day.
Collet in Person - Important
Collect in Person (No P&P) - PLEASE CONTACT US FIRST to arrange a mutual time to collect - If you live locally you can arrange a date and time to collect your items providing that they are all in stock. If items are out of stock you will be notified when they are back in. Any questions please feel free to contact us. Please choose the collect in person option at checkout and bring details of your order including order number and some ID proof of who you are.
We have decided on collection times to be made later afternoon to evening as this has been a lot more convenient for 98% of customers and also for ourselves. We are happy for people to collect on most days between the times below. But please arrange a time prior to collection just incase.
Collection times: 12:00pm - 8:00pm
Delivery Times:
Please allow 1 - 5 working days for delivery in the UK.
Please allow 3 - 14 working days for delivery to Continental Europe.
Please allow 3 - 24 working days for delivery to Worldwide.
Delivery times are not guaranteed, for standard delivery, Hellfire Gaming Industries will only be in a position to resend or refund UK orders after a period of 28 days has passed, for European orders this period is 42 days. Orders over 2KG will be sent via Next Day Courier (Working) and has a free Predict Notification email and text service. Which will notify you of your hour delivery slot for delivery of you parcel.
Pre-Order Products -Important!
Please note that any order containing pre-order products will NOT be dispatched until all products are available to be dispatched.
ANY Order that includes a pre-order item will be held until all items can be dispatched together. Please keep this in mind while placing your orders for both pre-order items and in-stock items. If you need your in-stock items before the pre-order items are able to be dispatched please make a separate order for them. Thank you.
Also please note that some release dates are not set in stone and may be sent earlier or later than stated. This can be due to many reasons but is out of our control. As soon as we are able to dispatch your item we will do so as quickly and efficiently as possible. As we strive to get you your items as soon as possible.
Card Conditions
All single cards will be sent in Mint/Near Mint or Excellent condition. They will be adequately protected when sent. Some cards will have no more than very minor wear, may have a minor nick along one edge of the card, or some other minor flaw but usually barely noticeable. This is normal as you get this from cards straight from the boosters from time to time often. We take the utmost care when handling cards and strive to get you your cards in the best condition.
Postage & Delivery (UK):
European Shipping:
Worldwide Shipping:
Returns Details:
Please contact us first regarding any returns made, you can find all contact information on our contact us page.
Please return your goods to:
Hellfire Gaming Industries (Office address)
F14, Sebastian Court
35-36 Esplanade Gardens
Scarborough
North Yorkshire
YO11 2AP
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